Penn Medicine Listening Lab
As a gathering place for stories from across Penn Medicine, the Listening Lab affirms and celebrates listening as essential to the work of healing. In amplifying the voices of patients, caregivers, staff, and providers, the Listening Lab embodies the tenets of patient centered care, nurtures a cohesive culture of caregiving, and provides an innovative complement to traditional approaches to medical education and measurement of patient experience. The Penn Medicine Listening Lab is a powerful tool for humanizing health care, addressing inequities in our health care system, and providing a holistic view of the human interactions that define the Penn Medicine experience.